Reviews ( 99 )
Reviews ( 99 )
17 Jan 2019
Jackie and Peter made our first home buying process extremely smooth. They're prompt with responses and had answers to all our questions/queries. They kept us informed about the process on every step of the way. From getting pre-approved to approved, we had the Mortgage girl's expertise throughout. Apart from being helpful and accommodating, Jackie and Peter are very pleasant people. We couldn't have asked for a better brokerage for the most important purchase of our life. They also got us one of the best rates available in the market. Definitely recommend them for all your mortgage needs.
29 Dec 2018
Excellent service. Provided me with the lowest possible rate in the industry.
10 Dec 2018
I just wanted to give a BIG thank you to Jackie - the mortgage girl - for being such a pleasure to work with! and getting us our first mortgage. We had tried getting a mortgage once before with another company, but every time I sent an email, someone new would respond and I have to keep explaining things over and over and ultimately everything fell apart. Then we found Jackie through Facebook and every step of the way she was very responsive - always responding to my emails so quickly - and laid everything out clearly and concisely. It ended with us getting the mortgage for an amazing house! It was just overall a very positive experience and I can’t say enough good things about her and her service! She’ll definitely be the mortgage broker I’ll recommend to friends and family in the future. Thank you Jackie!
12 Sep 2018
Jackie was very easy to deal with! When you're self employed it isn't easy to get a typical mortgage but Jackie was able to secure the financing for our new home and in a timely manner. She understood exactly what we needed and got the job done. Thank you!
06 Jul 2018
Jackie and Peter were both very helpful throughout my home purchasing process. They were quick to get back to me with answers to any questions I had, and patiently explained the process to me. As a first time buyer, I'm happy with their service and would definitely recommend them.
10 Apr 2018
Jackie has been in the Mortgage Industry for over 15yrs (quoting any more than that and she might hurt me). She is a wealth of knowledge for any client that is looking at obtaining a mortgage. It does not matter if you are new to buying or a knowledgeable investor. She knows the aspects that are relevant to your needs. Jackie is always a professional and truly a kind and fun person to deal with!
24 Jan 2018
This is the 3rd time I've used Jackie for my mortgage. Every time she has worked hard to get me the best rate and terms!. She works quickly and remains in constant communication. Would gladly recommend her
08 Aug 2017
It gives me great pleasure to provide this testimonial for Ms. Jackie Woodward, Mortgage Broker, The Mortgage Group. I think so very highly of her many personal skills and professional attributes, I am very pleased to do so. I have had the privilege of knowing Jackie for the past 2 years. As a newly divorced father of two girls, I read an article about Jackie in a business magazine and upon reading this article it prompted me to contact her for some “common sense” advice in order to keep my residence during my divorce. Jackie became instrumental in my success in assisting me in keeping my home. In navigating the intricacies of re-mortgaging my home, there was no task too big or too small for Jackie to undertake on my behalf. Jackie became an extended member of the family and provided sage advice and calm, positive reflection when needed to guide me. It is a pleasure to work with an extraordinary professional and a mortgage innovator in a multifaceted, dynamic and constantly changing financial environment. She ensured even an often difficult and complex task was accomplished on my behalf with ease and grace. Her strengths in service excellence with The Mortgage Group are strongly evident in every aspect of my interactions with her over the course of my re-mortgage. She is passionately committed to the important work of my mortgage file and inserts a sense of ease, calm and humour with clients in order to ensure each is recognized as an individual in her organization. Jackie is someone time and again who puts me first and possesses excellent interpersonal skills in order to obtain the best results working with people through her dynamic and creative leadership. Her attention to detail, diligence and professionalism exceeded my expectations and I was constantly impressed with her coordination, pro-active work and easygoing demeanor. I successfully obtained a difficult and complex re-mortgage of my home in large part to Jackie’s wonderful service, support and attention to detail. I am proud to provide this testimonial for Ms. Jackie Woodward. Sincerely, Robert Bryan, B.A., M.A., B.Ed Teacher – Dunsmuir Middle School Sooke School District Victoria, British Columbia
14 Jul 2017
When I was first starting to think about obtaining a mortgage I check out reviews online and decided to field some questions off to Jackie. She was more than willing to answer any questions I had, even though I made it clear that I wouldn't be looking to be approved right away. She helped me get an estimate of what I would be able to afford in the future. And then then future came, so of course I decided to work with Jackie to obtain my mortgage. She was so professional every step of the way, my questions were answered very quickly and she made the whole process as easy as possible. I would definitely recommend talking to Jackie if you are thinking about a mortgage, whether it's casually or very seriously. We get possession of our new home on Wednesday, and I'm thankful to Jackie for making this happen!
04 Nov 2016
Jackie & Peter extremely provide me a professional service. They're answers all my questions. My mortgage from start to the day I got approved within a week and i had a good rate. Jackie reply email fast and giving all information that i need,she was helping with my daughter mortgage as well. I would definitely refer to friends and relatives. Thank you Jackie & Peter.
25 Aug 2016
Jackie is amazing at what she does! After completing a 5 year term with the bank, we chose to work with Jackie on our renewal. She was able to secure us a far better rate than the bank had offered, and was very knowledgeable about the terms of the mortgage we purchased. Jackie and her staff promptly returned phone calls and emails and took us through the entire process with ease. If you are looking for a broker who knows the industry, will work with you to get the product you want, and at the best possible rate, I would have to say Jackie is second to none!
18 Aug 2016
Jackie and Peter and the bomb! We were super nervous as first time home buyers but they've made everything so easy. Jackie answered all our questions thoroughly and right away, even the questions I wasn't sure about asking. Jackie really went above and beyond to make sure we could get everything we wanted. She even recommended our realtor, who we love! Peter went over all the paperwork with us and explained the tricky points so we feel fully informed and super confident now nearing the end of the process. Thank you Mortgage Girl team!
17 Aug 2016
We have gotten 3 mortgages through Jackie. Each time she was fast and efficient and got us a great rate. Thanks Jackie!
11 Jun 2016
Wonderful experience with Jackie and Peter, very helpful and take the time to answer any questions.
30 May 2016
Wonderful service!!
29 Feb 2016
07 Dec 2015
Jackie was extremely helpful and answered all of my questions in a timely matter. As a first time home buyer, I had many questions and uncertainties and she was extremely informative and she didn't skip any steps if I didn't understand. She really knows her stuff and gets things done quickly. She is reliable and seems to be very good at what she does. I felt comfortable coming to her with any concerns or questions and she made me feel very at ease with the whole process. I would recommend her to any of my friends and family. Thanks so much again for everything!
25 Nov 2015
Jackie is a wonderful mortgage broker, and made our experience with our first time home purchase smooth and seamless. As first time home buyers, we had a lot of questions and uncertainties. Jackie was available to answer any questions we had along the way with expertise knowledge. She made us feel like she was truly working with us and cared to find us the best rate she possibly could. Absolutely would recommend Jackie to anyone!
09 Sep 2015
It was a pleasure working with MortgageGirl. It was easy to communicate with Jackie and Peter. They were able to get us a good rate and term. They provided us with a list of documents needed in order for our mortgage to be approved. We provided documents requested and if anything was missing, they were very patient with us as we gathered the right documents. They answered all our inquiries in a speedy manner. Great communication. Super service. Would highly recommend. FATIMA J
22 Jan 2019